Transaction Trends

Written by industry experts, get insights on payments like nowhere else.

The Power of ETA CPP Certification: A Tale of Two Professionals

1-13-2025


The payments industry is evolving rapidly, and professionals need a way to distinguish themselves while staying current with industry trends. ETA’s Certified Payments Professional (ETA CPP) program offers exactly that opportunity, as demonstrated by two professionals at different stages of their certification journey.

Fandy Montgomery, an Underwriting Manager at North, has held the certification since 2013. For Montgomery, the certification was a stepping stone to greater responsibility and leadership. “I became the go-to person for providing the underwriting team with the latest information and compliance updates,” she shares. This expertise eventually led to her current management position.

On the other hand, Kim Krzemien, a Project Manager at North, represents the newest generation of certified professionals. Coming from a background with limited payments experience, Krzemien found the certification provided crucial foundational knowledge. “I’m getting a lot of those aha moments throughout my day, connecting concepts across sales, compliance, and risk management,” she explains.

Both professionals emphasize the networking opportunities the certification provides, from internal company chat groups to industry-wide events and committees. The certification also offers continuous learning opportunities through webinars, seminars, and industry updates – essential in an ever-changing payment landscape.

Check out the podcast here.

Ready to elevate your payments career? Visit electran.org/certification to learn more about the ETA CPP certification and join over 3,000 certified payments professionals.

About ETA

The Electronic Transactions Association (ETA) is the global trade association representing more than 500 payments and technology companies. ETA members make commerce possible by processing more than $6 trillion in purchases in the US and deploying payments innovations to merchants and consumers. Learn more: www.electran.org.