Report: Merchants Updating, Upgrading to mPOS and Omnichannel
2-6-2020
A new report from Retail Consulting Partners has found that nearly six in ten merchants in North America want to add omnichannel commerce to their payments systems this year as they consider updating their point-of-sale devices.
Where 59 percent want to add omnichannel capabilities to their storefront, 44 percent said they are prioritizing mobile point-of-sale devices and unified commerce solutions, underscoring the importance of capable and tech-forward payments solutions to merchants.
Only 30 percent of respondents said that hardware upgrades were a priority for their point-of-sale, and only 7 percent of merchants said security and PCI compliance were priorities.
Mobile payment wallets are also popular among merchants, with 64 percent of merchants surveyed indicating that they already accept Apple Pay, and 26 percent predicting that they will within two years. Similarly, 44 percent of merchants say they accept Google Pay, and 26 percent said they accept Samsung Pay. Click here to read more about the report.
Omnichannel commerce, mobile point-of-sale and unified commerce will be in focus at TRANSACT, the payments industry’s one event focused entirely on the evolution of the merchant acquiring industry, happening April 27-30, 2020 in Las Vegas. On the show floor, payments technology companies who specialize in smart terminals, omnichannel commerce and mobile payments will be exhibiting their latest products and services, including CardFlight, Verifone, Dejavoo, Ingenico, Pax Technology, Poynt, Clover from Fiserv, NCR and many others. Click here to read more about the show floor.
The topics will also be woven into panel discussions and presentations during a completely re-designed educational agenda at TRANSACT, including the “Selling in an Evolving Marketplace,” and “Payments: Past, Present and Future,” sessions as well as on the main stage. Attendees will hear thoughtful and actionable presentations from industry executives innovating omnichannel and mobile commerce technologies.
Click here to secure your registration to TRANSACT.
About ETA
The Electronic Transactions Association (ETA) is the world’s leading advocacy and trade association for the payments industry. Our members span the breadth of significant payments and fintech companies, from the largest incumbent players to the emerging disruptors in the U.S. and in more than a dozen countries around the world. ETA members make commerce possible by processing approximately $56.75 trillion annually in purchases and P2P payments worldwide and deploying payments innovation to merchants and consumers.
ETAs membership spans the breadth of the payments industry to include independent sales organizations (ISOs), payments networks, financial institutions, transaction processors, mobile payments products and services, payments technologies, and software providers (ISV) and hardware suppliers. For more information, visit electran.org.
