People Aren’t Using Cash as Frequently, New Report Finds
8-18-2017
A new survey released by U.S. Bank Wednesday has found that the frequency and value of cash transactions for most U.S. consumers has fallen in the wake of new digital alternatives.
The U.S. Bank Cash Behavior Survey found that consumers aren’t carrying as much cash with them or using it for payments on a frequent basis, a release from U.S. Bank said. On the whole, half of survey respondents reported carrying cash less than half of the time.
Furthermore, the survey found that when U.S. consumers do carry cash, nearly half keep less than $20 on hand and 76 percent keep less than $50. Forty six percent claim they use cash fewer than eight days each month; five percent say they never use it.
This likely in result of a growing trend towards using digital P2P apps like Venmo and Zelle to settle up among friends, digital wallets like the “Pays” and PayPal to make retail purchases and an increase in e-commerce driven by retailers like Amazon and Jet.com.
The survey found that just under half — 47 percent — prefer to use digital apps to make payments versus cash. Millennials and Gen Xers had the highest rates of adoption at 49 percent and 44 percent respectively, but even a third of baby boomers say they have made digital payments.
The survey was conducted via a nationally representative online panel of 2,003 U.S. adults between the ages of 19-71 with a current banking relationship and a smartphone, according to a release. The survey was conducted by Bovitz Inc., an independent research company, between June 1 and June 7, 2017.
About ETA
The Electronic Transactions Association (ETA) is the world’s leading advocacy and trade association for the payments industry. Our members span the breadth of significant payments and fintech companies, from the largest incumbent players to the emerging disruptors in the U.S. and in more than a dozen countries around the world. ETA members make commerce possible by processing approximately $56.75 trillion annually in purchases and P2P payments worldwide and deploying payments innovation to merchants and consumers.
ETAs membership spans the breadth of the payments industry to include independent sales organizations (ISOs), payments networks, financial institutions, transaction processors, mobile payments products and services, payments technologies, and software providers (ISV) and hardware suppliers. For more information, visit electran.org.
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