Frequently Asked Questions

If you still have questions, please use the contact directory to reach a team member.

Who is eligible for ETA membership?

Companies in the business of electronic payments are invited to apply for ETA membership. ETA’s members span the global payments ecosystem, including organizations that represent the ACH, merchant acquirers, chargebacks, compliance, digital currencies, electronic bill payments, payment facilitators, financial institutions, fraud and risk management, payment gateways, ISOs, ISV/software vendors, loyalty and reward providers, merchant cash advance, mobile technologies, payment networks, PCI, POS/soft POS, privacy, payment processors, security, and VAR segments.

Once the company is a member of the ETA, all staff can access the membership benefits using their company email address.

ETA also offers a membership for industry partners not in the business of payments, but working with payment companies (Ex: Law & VC firms).

For more details, please visit the ETA membership page.

How can organization join ETA as an ETA member?

Application: The membership application can be submitted online using this link. The application should be completed by authorized persons.

ETA review: The ETA team will review the information in your membership application within 3 business days of receiving the application. If the organization is eligible for membership, they will send more information on the membership options and next steps to join.

Membership approval and dues payment: Once the organization is ready to move forward with membership, the team will send a membership dues invoice with more information on how to submit the dues payment.

Submit membership fees: After the membership dues have been received, the company’s membership will be activated automatically.

Onboarding: The ETA membership team will send the company onboarding information including the ETA member logo and a roster to help create accounts for all staff.

For general membership information please visit the ETA membership page. If you would like to speak to a member of our team please write to: [email protected].

Does ETA offer individual membership?

Individuals cannot directly become members of the Electronic Transactions Association (ETA). Benefits flow from member organizations to the individual employees of that organization. Once a company is a member of the ETA, all staff can access the benefits of membership. However, individuals can purchase our courses, apply for certifications, and attend most events without being a member. Non-members will pay a higher rate than our members, but are still welcome to participate.

Members enjoy discounts, access to exclusive events and content, and the opportunity to participate in ETA Industry Affairs committees and councils. For specific membership inquiries or further details, you can contact our membership team at [email protected].

What are the benefits of ETA membership?

ETA membership offers numerous benefits, including:

  • Networking opportunities — access to a global community of payments professionals.
  • Education and training — discounts on certification programs, webinars, and training courses.
  • Industry insights — access to research, whitepapers, and industry reports.
  • Advocacy — representation in regulatory and legislative matters.
  • Committees — join and chair ETA Industry Affairs committees.
  • Events — discounts on conferences and business development & networking events.
  • Thought leadership & marketing opportunities — complimentary and discounted opportunities to showcase thought leadership and new products and services to a premium payments audience.

For detailed information, visit the ETA membership page, or write to [email protected].

What is the cost of ETA membership?

Membership dues for the Electronic Transactions Association (ETA) are determined based on several factors, including the size of the organization, its primary business, and annual revenue. To find out what your organization’s dues will be, please complete the membership application.

How can I tell if my company is a member of the ETA?

Our current list of member companies can be found here.

In order to access the member benefits of your company, you will need to create an individual account using your work email address. Click this link to access the ETA member portal and create an account. If you need assistance accessing the member benefits of your organization, email [email protected].

How is ETA membership billed?

ETA membership is billed by calendar year. New members who join before June will be billed for the full year. New members joining after June will be billed for the remainder of the current year and all of the next year.

Does ETA membership apply to subsidiaries of member companies?

Yes, wholly owned subsidiaries of ETA members can access the benefits of membership from their parent company. The ETA membership team can help setup the subsidiary relationship to the parent to access the benefits.

Membership does NOT flow from a subsidiary up to the parent organization. If you need assistance connecting your organization to your parent company in the ETA member portal, please contact the membership team at [email protected].

What happens if I move companies? Does the membership transfer?

Your membership is tied to your organization; however, your ETA account is your individual account. If you move, the new organization must be a member of ETA for you to continue receiving member benefits.

If you transfer to another ETA member company, please log into your account and add your new organization, or write to us at [email protected], and we will take care of it.

If you transfer to a non-member organization, please follow the same steps to update your organization in your account so you can continue to stay in the loop on industry news, events, and education.

Does the ETA offer membership to non-payments organizations?

ETA welcomes industry partner memberships from organizations that support the payments ecosystem, even if they aren’t direct payment providers. This includes professional services firms such as law firms, private equity firms, venture capital companies, and consulting firms that work closely with payment organizations.

My company is a member of the ETA. How do I access the member benefits?

Your first step would be to open your individual ETA account using your company email address in our member portal. From here you can access discounted education, certification, and events. As an employee of our member company, you may also join our committees and councils, an exclusive member benefit. Explore more member benefits here.

What are the membership terms and conditions?

To learn more about ETA membership terms and conditions click here.

Does ETA offer training courses for the payments industry?

ETA is the trusted source for reliable, current, and expert payments education. Our comprehensive catalog includes certification programs, webinars, insights, and industry guidelines. You can explore all our offerings and enhance your knowledge in the payments industry here.

Can we purchase an ETA course for our entire organization?

The ETA online courses are priced per person and we offer discounts for groups of 10 or more. Contact us at [email protected] for assistance. Courses can be accessed by each individual using their ETA account. Access to the courses are using their individual ETA account on our education dashboard.

The ETA also offers an annual enterprise subscription to our online education courses. For more information on an enterprise license, contact us at [email protected].

How long do I have to complete the online courses after purchase?

Our online courses are designed to be completed at your convenience. While we recommend finishing your learning as soon as possible to benefit immediately, you can learn and complete the course at your own pace. There is no time limit. Once you’ve completed the course, you can use it as a reference anytime, forever.

How do I promote my credentials and certificates on social media?

Congratulations! You will be given a link upon completion. You will also receive a certificate of completion you can submit to your company’s HR department and post on social media.

Does the ETA offer a certification in the payments industry?

The ETA Certified Payments Professional (ETA CPP) certification is the only globally recognized certification in the payments industry. To learn more about this certification, please visit here.

How do I become an ETA Certified Payments Professional (ETA CPP)?

Becoming an ETA Certified Payments Professional (ETA CPP) requires meeting the eligibility criteria and passing an online certification test. This test is administered four times a year and can be taken via online live proctoring. For more details about the certification, please click here.

How do I study for the ETA CPP exam?

The ETA offers several resources to prepare for the ETA CPP exam. After your exam application has been approved, you will receive the ETA CPP study guide. Additionally, you can purchase the ETA CPP practice test and the online ETA CPP study review course. Learn more about preparing for the exam here.

How long is the ETA CPP certification active?

ETA CPP certification is valid for three (3) years. Once your ETA CPP is ready for renewal, you must submit your 36 continuing education (CE) hours and pay the renewal fee before it is renewed for another three (3) years.

How do I renew my ETA CPP certification?

Certification is renewed every three years by earning 36 continuing education (CE) credits through many approved professional development activities including ETA events and courses. ETA CPPs can submit their CE credits in the online ETA portal and pay the renewal fee to renew their certification.