Transaction Trending EP52: SMBs and COVID-19 – Data and Trends
4-15-2020
On this episode, we continue the conversation on American small businesses and COVID-19. To do that, we are joined by Alecia Muth, Director of Market Intelligence at The Strawhecker Group.
ETA recently partnered with The Strawhecker Group to survey American small and medium businesses to get a sense of how their businesses are changing due to COVID-19. Are they open? How are their sales being impacted? How are their customers paying?

Alecia joined us to talk through the results of the survey, and provide data that gives even more dimension to our collective understanding of this crisis. To download the report, click here.
Take a listen here, and checkout Apple Podcasts, Google Play, Stitcher and SoundCloud to listen and subscribe.
For more information and resources on how the payments industry is responding to the COVID-19 public health emergency, click here.
About ETA
The Electronic Transactions Association (ETA) is the world’s leading advocacy and trade association for the payments industry. Our members span the breadth of significant payments and fintech companies, from the largest incumbent players to the emerging disruptors in the U.S. and in more than a dozen countries around the world. ETA members make commerce possible by processing approximately $56.75 trillion annually in purchases and P2P payments worldwide and deploying payments innovation to merchants and consumers.
ETAs membership spans the breadth of the payments industry to include independent sales organizations (ISOs), payments networks, financial institutions, transaction processors, mobile payments products and services, payments technologies, and software providers (ISV) and hardware suppliers. For more information, visit electran.org.
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