ETA CEO Jodie Kelley: Reflections on the Past Year and Looking Ahead to the Future
By Jodie L. Kelley, CEO, ETA. As I complete my first year as CEO of ETA, I am struck by what an extraordinary year it was in so many ways. As we entered 2020, I . . .
TSG INFOGRAPHIC: Assessing the Value of Payments Technology
Accepting digital payments costs merchants money, but the “juice is worth the squeeze,” argues payments research firm The Strawhecker Group in their latest infographic. The infographic highlights data that demonstrates the immense value merchants and . . .
ETA Expert Insights: Mergers and Acquisitions in 2020
By Ajit Prasad, TSYS; Shawn Silver, Payment Cloud; Karen Whiteley, C&H Financial; members of the ETA Payment Sales and Strategy Committee. 2019 was a banner year for Mergers & Acquisition activity in the Fintech space, . . .
Report: Online Ordering Up Among COVID-19 Pandemic
American consumers are increasing the frequency of their online ordering as a result of the COVID-19 pandemic, a new report from Auriemma Group has found. According to the report, which surveyed both American and British . . .
ETA Expert Insights: Building a Process to Generate High Value Leads Using LinkedIn
By Tony Shap CPP, Director, Payment Solutions, Commercial Bank of California, and member, ETA Payment Sales and Strategy Committee. LinkedIn has been one of the most popular social media platforms for young professionals and old . . .
Guest Post: Blind Eyes and Active Assistance – An FTC Commissioner Sheds Light on Regulatory Expectations
By Edward A. Marshall and Erin E. Doyle. Regulatory scrutiny of the payments industry remains intense. Meanwhile, regulators’ expectations of payment processors, ISOs, and payment facilitators have never been higher. Recent enforcement actions have not been . . .
Transaction Trending EP53: TRANSACT CONNECT – What to Expect with Jodie Kelley, ETA
Transaction Trending, a podcast by ETA · TRANSACT CONNECT: What to Expect It’s a challenging time for all. As the trade association for the payments industry, ETA has been a hub in recent weeks for . . .
Q+A: What You Need to Know About Surcharging
Surcharging has been a growing factor in the payments technology ecosystem for ISOs, ISVs and others in the sales channel. With it comes complicated considerations regarding compliance, operations and consumer reception. At TRANSACT Connect, ETA’s . . .
CardFlight Data Finds SMB Sales Growing, But Still Significantly Lower than Pre-Pandemic Levels
New data from ETA Member CardFlight assessing the impact of the ongoing COVID-19 pandemic on small businesses (SMBs) has found that sales improved over the last week, but still significantly trail pre-pandemic levels. Sales increased . . .
ETA Expert Insights: Pivoting Business During a Pandemic – Fitness Studios & Gyms
by Marisa Sweet, Member, ETA Retail Technology Committee. As in many industries, COVID-19 has presented a challenging yet unique opportunity in the gym and fitness space. The heart of any fitness business is its community. . . .